Carreiras

Company Description

At the heart of the global marketplace are the billions of transactions that happen every day. There are multiple human touch-points between Buyers and Suppliers — each of which cost time and the possibility of human error. Increasing demands for compliance bring ever more intricate regulation. In response, businesses today are searching for ways to streamline and become more agile. Trusted, passionate and proven, Tungsten Network is making the digitisation of commerce faster, easier and smarter between Buyers and Suppliers around the world. Our network has built a community with over half the Fortune 500 and is easing the accounts payable process with higher visibility, greater insights and unprecedented speed. The future of the global marketplace is here.

Position

Job Summary

The job focuses on processing AP invoices (transaction processing) on day to day basis within Tungsten internal systems.

Requirements

Essential Duties and Responsibilities

• Processing & Translating of Accounts payable documents (Transaction Processing) on a day to day basis.
• Handling exception cases and coordinating with clients on resolving them via emails.
• Participate in value added tasks related to process such as business process improvements, ad hoc projects and reporting.
• Ensure proper TAT/SLA adherence and meet productivity targets that have been set.
• Ensuring 100% quality in delivery both in terms of accuracy and timeliness of transaction processing.

Education

• Minimum SPM level

Language - English & Chinese native speaker - A Must

Japanese language preferred

Experience - Fresh graduates/entry level applicants are welcome to apply

Personal Attributes

• Applicant should be Malaysian citizen or hold relevant residence status.
• Proficiency in both written and spoken English.
• Other Asian languages such as Chinese or Japanese (N4 and above) will be added advantage.

Other information

This is a 12 Month contract.

Working Hours are 8am - 5pm - Monday to Friday

Tungsten Network Sdn Bhd, offer Loctional Independent Working - We currently have a rotational 2 week roster.

Teams come into our T Hub location at Menara Prestige , to meet once every 2 weeks and all other days, employees have the option to work in our Co Working Space or work from any other location of their choosing.

Company Description

Tungsten Network (LSE: TUNG) aims to be the world’s most trusted business transaction network by using data intelligently to strengthen the global supply chain.

Tungsten Network is a secure business transaction network that brings businesses and their suppliers closer together with unique technology that revolutionizes invoice processing maximizes efficiency and improves cash flow. Delivering the foundation for world-class invoicing processing, the network also provides users with real-time spend analysis and offers suppliers access to invoice financing through Tungsten Network Finance, a form of alternative finance for businesses.

Position

• Lead the TNWF Defect Management Team (currently only one member – when team scales in future)
• Application Technical experttier 3 support and troubleshooting
• Act as a liaison between Tungsten Development Team and Tungsten customer facing teams (Support, Project, Sales etc.) to help solve and communicate technical issues.
• Assist with technical software/infrastructure related issues by providing technical support, advice and troubleshooting skills.

Essential Duties and Responsibilities

• Install, maintain, and support the Tungsten Workflow Application on internal systems (QA, Dev, Demo environments etc.), related utilitiesservices, and underlying infrastructure .
• Provide 3rd tier support for Tungsten customer facing staff as with the product.
• Manage, triage, and prioritize JIRA cases (3rd tier cases requiring extra troubleshooting, diagnosis and perhaps development)
• Manage 3rd party workflow add-on products:
  • Maintain installationupgrade procedurestechnical documentation.
  • Supply 3 tier support to customer facing teams. Assist development team with integration point testing and troubleshooting
  • Work with 3rd party vendors on support cases.
  • Add on products include Izenda Reporting, Frevvo Forms, Dart TCP/IP toolkit for Email Import (IMAP/OAuth).
• Attend weekly development and support recurring meetings
• Periodically attend project or customer support calls to assist with more complex cases (i.e. not working as usual, requires tier 3 assistance)
• Understand the product codebase and product lifecycle.
  • While this role is not officially a “programmer” role, it requires general understanding of the .NET Framework and the ability to open projects, read source code, narrow down runtime issues, and potentially make recommendations to the development team.
• Document solutions in Jira andor Confluence wiki

Requirements

• A bachelor's degree in Computer Science or Information Systems (or equivalent work experience)

• Advanced technical background with at least 5 years of experience working in the software industry

• Advanced troubleshooting skills and problem-solving skills

• Independent, self-starter willing to take on the challenge of helping to support a complex and fast paced product line

• Windows Server experience

• SQL LanguageRDBMS experience (SQL Server, Oracle, and/or DB2)

o Install DB client software clients and/or application runtime libraries.

o Run maintenance SQL scripts for upgrades etc.

o Run queries for troubleshooting support cases etc.

• .NET Framework/.NET Core, C# or VB.NET experience

• HTML, CSS, XML, JavaScript knowledge from an application support perspective

• Team Foundation ServerGit – or other equivalent source control experience

• Good knowledge of networking and security (TCP/IP protocol troubleshooting DNS/DHCP, routing, firewalls, SSL certificates etc.)

• Experience with supporting web applications using Internet Information Services in Windows Server

Nice to haves:

• AWS or Azure Cloud experience.

• Virtualization experience or knowledge.

• Other Workflow and/or Content Management software experience

• Atlassian’s JIRA/Confluence experience

• Accounting/Accounts Payable experience.

• JD Edwards, SAP, or Oracle EBS integration or other technical experience (or other general ERP experience)

• Angular development experience.

• Java, Perl, Python

• TeamCityOctopus builddeploy

Company Description

We are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow management. The Tungsten Network also provides users with real-time spend analysis through analytics, and offers Supply Chain Finance, a form of alternative finance for businesses.

Position

• Meeting and greeting guests.
• Respond to office queries from staff.
• Supporting executives with diary management.
• Completing essential office duties, including but not limited to: ordering of food and drink supplies; general upkeep of the office throughout the day; and ensuring meeting rooms are tidy, safe and ready for all users.
• Be the primary point of contact for office maintenance feedback. Monitor the condition of office fittings and fixtures, reporting faults to maintenance team as required.
• Work closely with IT Support Engineers to ensure workspaces are always fully functional from an IT perspective.
• Review and update Health & Safety policies and ensure they are observed.
• Oversee First Aid and Fire Marshall requirements - organise trainings and maintain associated stock.
• Liaise with HR to maintain an accurate seating plan and accommodate new joiners.
• Financial administration: process company expenses, raise purchase orders, reconcile company credit cards and working with accounts payable on vendor payment queries.
• Manage the travel program, through our Travel Management Company, including traveller setup, training, reporting and queries.
• Provide weekly reports; and own budgetary and forecasting processes.
• Own and deliver on ad-hoc projects as agreed with manager.

Requirements

• Experience in reception or front of house in a multi tenanted building
• Capacity to deal with a wide variety of different tasks, and come up with innovative solutions to challenges
• Experience of front of house operations including maintenance, building services and security systems.
• Experience of managing dairies.
• Experience of setting and working to financial targets.
• Ability to build effective relationships with key stakeholders

PERSONAL ATTRIBUTES:

• Proficiency with systems: finance administration, Microsoft suites, online Travel & Expenses systems
• Exceptional communication and interpersonal skills, both verbal and written
• Well organised and proactive
• Calm under pressure, able to prioritise and meet deadlines

Approachable and willing to go the extra mile

Company Description

Tungsten Network is a leading Global Fintech business specialising in accelerating global trade through the intelligent use of data and the death of paper. For more than 16 20 years we have been connecting buyers to their suppliers, enabling tax-compliant electronic invoicing.

We have built the world’s most trusted, compliant business transaction network and a suite of services designed to improve business outcomes for our networked firms. These include real-time spend analysis through Tungsten Network Analytics and access to disruptive supply chain financing through Tungsten Network Early Payment.

In line with continued, strategic growth, we are now seeking to recruit a talented Product Manager to join our growing team in London reporting to the VP of Product.

Position

Job Purpose:

The successful candidate will be a reliable self-starter who enjoys working on multiple complex projects at the same time. This position involves close interaction with Tax Compliance team, Development, Product Marketing, Sales, Service Delivery and external customers. A strong business process and Tax compliance experience is required.

Key Responsibilities & Accountabilities:

· Working in Agile development environment, tracking development requests in JIRA

· Analyse Global tax legislation changes, understand the impact of changes on customers and commercial opportunity, translate requirements into system changes for AP and AR cycles.

· Analysing the competitive landscape and trends to design competitive products that add value to Fortune 500 customers and generate revenues for Tungsten

· Supporting the VP of Product in building the global product vision and roadmap for the areas owned, and executing against it in accordance with the company’s strategic business objectives

· Translating market and business requirements into product designs and packaging the features into product releases.

· Building business cases and support make, buy or partner decisions.

· Engaging with Tungsten partners to design and deliver combined solutions that bring maximum value to the business and the customers, using the strengths of each organisation

· Change management – support cross-team Go to Market activities

· Support the creation of service proposals; providing consultations and demos for internal and external users and customers

· Identify, develop and deliver product strategies, policies and process improvements which meet business needs, that are innovative and deliver sustainable revenue and benefits

· Define user personas for individual products.

· Maintain a status dashboard for all portfolio products, manage ROI and product P&L

Requirements

· Track record of delivering products and/or product improvements to market fast in an agile and changing environment

· Required Global Tax Compliance knowledge and implications of changes on AR and AP departments globally.

· Knowledge of building competitive pricing model whilst maintaining margin

· Subject matter expertise of accounts and payable systems and solutions

· Subject matter expertise of supplier management and performance systems and solutions is preferred but not essential

· Technical Skills - Technical depth, yet with a customer focused nature, data knowledge, Agile working, partner relationship management, commercial acumen, prioritisation across multiple projects and products

· Strong influencing and presenting skills

· Ability to make complex ideas simple and accessible

Company Description

About Tungsten Network

We are a secure and compliant e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cash flow management. Tungsten Network also provides users with real-time spend analysis through analytics and offers ways to make working capital more accessible for businesses.

Position

Job Purpose:

We are looking for a result- driven self-contributing team leader who will be responsible to supervise a team of product managers within the “Network Service & User Experience” product line in TN. This person will manage projects and resource planning to drive the product line objectives, revenue commitments and all open and future projects to completion. He/she will be responsible for providing guidance, direction, instruction, training, and leadership to inspire the team to achieve own goals and successful completion of projects together with contributing to the delivery of projects directly.

To be successful as a team leader, this person should display excellent interpersonal skills to build quality relationships with the team, the business stakeholders and with customers, be goal-driven, and manage the day-to-day activities of the team efficiently. As a product manager, this person will be responsible for defining product vision and driving insights-led product development and management across the full lifecycle of each product for which they are responsible. Working closely with cross functional colleagues in Technology & Engineering, Sales, Marketing and Commercial to ensure a strong ROI and great customer experience across their product portfolio.

Key Responsibilities & Accountabilities:

• Be responsible for Network service and User Experience products
  • Understand and mapping out improvements along user journey (freemium to premium)
  • P&L responsibility for product/solution to deliver to company’s strategy & objective
  • Identify, develop and deliver product strategies, policies and process improvements which meet business needs, that are innovative and deliver sustainable revenue and benefits
  • Analyse the competitive landscape and trends to design competitive products
  • Support the CPO in building and appraising new product ideas and/or change for the global product vision and roadmap, and execute against it in accordance with the company’s strategic business objectives
  • Generate product proposition, user stories/value drivers to commercial and tech requirements, determining specifications.
  • Own successful launch of products into market for themselves and the team (as indicated by KPIs)
  • Maintain a status dashboard for all portfolio products, manage ROI and product P&L
  • Support Product Marketing in the launch of new products
    
• As a ‘Head of’, this person will
  • Oversee the team responsible for internal business products, customer network services, customer change requests and payments/finance
  • Be an expert in and experienced coach in agile product development, providing operational guidance to the team
  • Be able to distil market and business requirements into product design solution, breaking down development logically and packaging the features into product releases.
  • Sign off all developments in Networking services
  • Setting clear team members goals in line with company goals, KPIs and measure achievements. Contribute to the growth of the company through a successful team and personal contribution.
  • Oversee day-to-day operation and activities of the team.
  • Empower team members with skills to improve their confidence, product knowledge, and communication skills.
  • Be able to inspire and motivate the team

Requirements

Experience and Knowledge:

• Previous experience of product and team leadership
• Track record of delivering products and/or product improvements to market fast in an agile and changing environment

• Subject matter expertise of networking, UX/UI, accounts and payable systems and solutions
• Technical Skills - Technical depth, yet with a customer focused nature, data knowledge, Agile working, partner relationship management, commercial acumen, prioritisation across multiple projects and products
• Strong influencing and presenting skills

Company Description

About Us:

Tungsten Network (LSE: TUNG) aims to be the world’s most trusted business transaction network by using data intelligently to strengthen the global supply chain.

Tungsten Network is a secure business transaction network that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing maximises efficiency and improves cash flow. Delivering the foundation for world-class invoicing processing, the network also provides users with real-time spend analysis and offers suppliers access to invoice financing through Tungsten Network Finance, a form of alternative finance for businesses.

Position

Key Responsibilities:

• Manage the internal sales staff and partners that are responsible for selling the Tungsten Supplier client proposition, in particular e-Invoicing.
• Manage, lead and drive the performance of the team, working with the VP of Sales to set quarterly revenue growth quotas and other targets and metrics in order to measure the success of individuals and the team.
• Achieve team revenue growth quotas and other targets and metrics as may be established and modified from time to time
• Prepare written presentations, reports and price quotations in collaboration with team members, partners, global Tungsten division heads, and Chief Executive Officer
• Provide accurate reporting of pipeline, forecast and opportunity development through internal tools and other systems
• Engage and gain support of appropriate internal resources so as to effectively win business (Pre-Sales, Supplier Campaigns, Marketing, Programme Management etc.)
• Develop process’s, & methodologies and implement tools to make supplier enrolment effective & scalable
• Establish the most effective I/O’s of the Supplier Sales function
• Contribute via the VP, Supplier Enrolment and Sales to the overall strategic management & development of the total business
• To carry out any other reasonable duties as directed

Experience and Knowledge:

• Experience managing and leading an internal sales team is essential
• Excellent new business sales track record, winning new clients
• Experience managing a high volume of opportunities concurrently is essential
• Ability to manage the entire sales process through to closure
• Achievement of Revenue quotas and other targets and metrics as may be established and modified from time to time

Education:

• Degree qualified or equivalent

Personality & Attributes:

• The ability to work a multi-language multi regional team
• Proven ability to partner the business and build strong client relationships
• Strong analytical and problem solving skills
• The ability to articulate and document clear business requirements tailored to audience
• Strong communication skills; both written and oral, with the ability to negotiate and influence others
• Flexible attitude to work, ability to juggle, prioritise and manage to tight deadlines

Position

Key Responsibilities:

• Manage the internal sales staff and partners that are responsible for selling the Tungsten Supplier client proposition, in particular e-Invoicing.
• Manage, lead and drive the performance of the team, working with the VP of Sales to set quarterly revenue growth quotas and other targets and metrics in order to measure the success of individuals and the team.
• Achieve team revenue growth quotas and other targets and metrics as may be established and modified from time to time
• Prepare written presentations, reports and price quotations in collaboration with team members, partners, global Tungsten division heads, and Chief Executive Officer
• Provide accurate reporting of pipeline, forecast and opportunity development through internal tools and other systems
• Engage and gain support of appropriate internal resources so as to effectively win business (Pre-Sales, Supplier Campaigns, Marketing, Programme Management etc.)
• Develop process’s, & methodologies and implement tools to make supplier enrolment effective & scalable
• Establish the most effective I/O’s of the Supplier Sales function
• Contribute via the VP, Supplier Enrolment and Sales to the overall strategic management & development of the total business
• To carry out any other reasonable duties as directed

Requirements

Experience and Knowledge:

• Experience managing and leading an internal sales team is essential
• Excellent new business sales track record, winning new clients
• Experience managing a high volume of opportunities concurrently is essential
• Ability to manage the entire sales process through to closure
• Achievement of Revenue quotas and other targets and metrics as may be established and modified from time to time

Education:

• Degree qualified or equivalent

Personality & Attributes:

• The ability to work a multi-language multi regional team
• Proven ability to partner the business and build strong client relationships
• Strong analytical and problem solving skills
• The ability to articulate and document clear business requirements tailored to audience
• Strong communication skills; both written and oral, with the ability to negotiate and influence others
• Flexible attitude to work, ability to juggle, prioritise and manage to tight deadlines

Company Description

About Us:

We are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow management. The Tungsten Network also provides users with real-time spend analysis through analytics, and offers access to Early Payment, a form of alternative finance for businesses.

Position

Job Purpose:

To contribute to the availability, integrity and security of the Tungsten IT services. To ensure information technology helps users work efficiently and simplifies their daily routine.

Support and maintain internal infrastructure and applications. Internal systems support includes IT infrastructure of offices and end-user services (PCs, Phones, Mobile Devices, E-Mail). This includes provisioning new infrastructure, monitoring the existing platform, planning upgrades, and maintaining backups.

Key Responsibilities:

• Act as the first line of defence against IT related issues and ensure users can work free from problems.
• Manage end-user requests via ticketing-based service desk to resolve any IT related issues (examples: Microsoft 365, Active Directory, VOIP telephony, etc.).
• Install new / rebuild existing desktop and laptop computers as well as configure hardware, peripherals, operating system, etc. in accordance with standards and project/operational requirements.
• Maintain existing server infrastructure in accordance with operational procedures.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups.
• Maintain lifecycle of both user accounts and user hardware.
• Maintain operational, configuration, or other procedures.
• Perform ongoing performance tuning, hardware upgrades, and resource optimisation as required. Configure CPU, memory, and disk partitions as required.
• Ensuring compliance with Tungsten Network support and Information Security policies and associated standard operating procedures

Requirements

Experience and Knowledge:

Required basic knowledge and understanding of:

• Networking

Firewalls

Routers

Switches

• Windows Active Directory

AD forests

AD domains

DNS

DHCP

• Virtualisation

VMware (vSphere, vCentre)

VMware Horizon View – VDI

AWS Workspaces

• Security
• Backup/Restoration
• IP phone system, VoIP

Required basic experience with the following operating systems:

• Windows 10

• Windows 7

• Mac OS X

• Windows Server

2008

2012

2016

Company Description

About Us:

We are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow management. The Tungsten Network also provides users with real-time spend analysis through analytics, and offers access to Early Payment, a form of alternative finance for businesses.

Position

Job Purpose:

As a Senior Technical Consultant, you will lead technical engagements with Fortune 500 customers to design and deliver electronic invoicing solutions. You will provide consultancy to customers to identify and develop business objectives, requirements, and processes. You will then apply your strong understanding of Tungsten Network Products and Services to promote best practices and engineer solutions that will achieve those goals.

You will be part of a global team with smart, dynamic colleagues and a challenging work environment. You will work closely with other parts of the Buyer Implementation organization, in a matrix structure, to ensure on-time delivery of high quality customer solutions. Your work will take you on-site at customer offices on occasions and will involve some degree of travel with some international travel, depending on the region.

Key Responsibilities:

• Develop and maintain a strong understanding of all Tungsten Network Products and Services, and the practical aspects of their implementation with customers
• Promote Tungsten Network best practices to customers
• Lead customer meetings and work with the customer’s project team to drive out requirements and design sustainable solutions
• Lead the customer through testing the solution built
• Provide regular updates on the status of technical progress within the project structure
• Ensure that all projects are run in line with the Buyer Implementation Methodology, and meet ISAE 3402 audit standards
• Author a range of documentation, which includes internal documentation for technical and non-technical teams, and customer-facing documents

Requirements

Experience and Knowledge:

We are looking for an experienced technical consultant, implementation consultant, or a P2P process expert with a passion for technology and experience in team-based environments.

The ideal candidate will have the following skills and experience:

• Experience presenting and authoring on technical subjects to both technical and non-technical audiences, at all levels of an organization
• Customer facing experience, including experience dealing with large customer organizations
• Able to lead several parallel customer assignments
• Excellent technical problem solving skills
• Full lifecycle project experience
• Strong requirement elicitation skills
• Ability to take a proactive approach to customer engagements
• Familiarity with Procure-to-Pay/Accounts Payable environments
• Preferred: PRINCE2/PMP certification
• Must be able to understand requirements from business SME and be able to translate into technical requirements

Education:

• · Bachelor’s degree or higher in one of the following subjects

- Computer science

- Mathematics

- Finance

Systems Knowledge:

• Familiarity with AP functions of popular ERPs such as SAP and Oracle
• Knowledge of network connectivity protocols such as SFTP and AS2
• Preferred - Basic SQL knowledge
• Preferred : understanding of different file types such as XML, IDOC

Company Description

We are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow management. The Tungsten Network also provides users with real-time spend analysis through analytics, and offers access to Early Payment, a form of alternative finance for businesses.

Position

The incumbent will be reporting to Record to Report (R2R) Manager, responsible for the achievement of quality, accuracy and timely delivery of Record to Report services in accordance to the defined SLAs/KPIs. This incumbent will be support to execute the process initiative to streamline the Record to Report processes. The key accountability include ensuring compliance to Group policies and procedures; and relevant legal and statutory requirements.

Requirements

Essential Duties & Responsibilities

Technical & Compliance

• Responsible for the quality, accuracy and timely delivery of Record to Report services in accordance to the defined SLAs/KPIs.

• Ensure compliance to internal and external regulations and procedures.

• Ensure compliance to Group accounting standards (local and IFRS).

• Identify, facilitate and implement process improvement ideas to improve process efficiencies.

• Liaise with auditors, tax authorities and regulatory authorities as required for the countries served in FSSC.

• Support the assigned project (when required).

• Maintain and ensure process workflow and documentation are up to date to the current processes.

Functional Competencies

• Strong Internal Customer Focus and team building skills

• Adequate technical finance, accounting and taxation knowledge

• Adequate business knowledge

• Ability to handle multi-tasking

• Good communication skills

Education & Experience

• Degree in Finance and Accountancy

• Min 2-3 years of experience in Finance Accounting.

• Relevant shared service operating experiences will be a plus to consider.

• Good interpersonal skill

• Good networking skills

Personal Attributes

• Able to work independent

• Positive and dynamic

• Able to work under pressure

• Able to commit to tight deadline

• Attention to detail

Other information

This is a 6 Month Full time Maternity Cover

Tungsten Network Sdn Bhd, offer Locational Independent Working - We currently have a rotational 2 week roster.

Teams come into our T Hub location at Menara Prestige , to meet once every 2 weeks and all other days, employees have the option to work in our Co Working Space or work from any other location of their choosing.

Working Hours are 9am - 6pm on Non Closing Weeks and 11am to 8pm on Closing Week.

Candidates need to be flexiable due to global needs from time to time.

Company Description

At the heart of the global marketplace are the billions of transactions that happen every day. There are multiple human touch-points between Buyers and Suppliers — each of which cost time and the possibility of human error. Increasing demands for compliance bring ever more intricate regulation. In response, businesses today are searching for ways to streamline and become more agile. Trusted, passionate and proven, Tungsten Network is making the digitisation of commerce faster, easier and smarter between Buyers and Suppliers around the world. Our network has built a community with over half the Fortune 500 and is easing the accounts payable process with higher visibility, greater insights and unprecedented speed. The future of the global marketplace is here.

Position

Role Overview

The Renewal Specialist will be responsible for ensuring the timely and accurate renewal of all Single Integrated Suppliers (IS) using the Tungsten Network. In addition, there may be further non IS clients, including customers utilizing Purchased Order Delivery Services or Mexican Payment services requiring renewal support and processing.

The Renewal Specialist will become the subject matter expert on all things relating to IS renewals, also supporting broader business initiatives including the Order to Cash billings project, the Subscription Pricing project and data cleansing initiatives.

The Renewal Specialist will manage the outbound renewal communications to IS clients and monitor, resolve or escalate any inbound customer enquiries relating to their renewal.

Essential Duties and Responsibilities

• Preparation of the monthly supplier renewals data file, pulling data from report manager and applying the necessary filters to prepare the in scope billings for the month.
• Work with colleagues in Finance, Customer Support and Data Integrity to review scheduled billings and amend any tariff mis-matches in Obi, so by the date the customer is due to be billed, the Obi billing instructions are aligned to the correct customer tariff.
• Send communications to all upcoming monthly renewals, managing the content of applicable email templates.
• Where data anomalies are found, work with Customer Service or Data Integrity to correct any inaccuracies, to prevent them being “carried forwards”
• Participate in cross functional working groups as required to support wider business initiatives relating to the supplier renewals process or supplier data
• Assisting in any retention & ad hoc project assigned by the Manager

Requirements

Education & Experience

• A minimum of 2 years’ experience of working with excel and data, ideally within a technology driven business.

Personal Attributes

• You are a self-starter
• Comfortable to operate with autonomy and navigate ambiguity
• Willing to make assessments, sometimes with limited information, to move to action.
• Organized and detail oriented

Other information

Working Hours

Monday to Thursday – 4pm – 1am

Friday Noon – 9pm

Tungsten Network offer a Flexible working arrangement with a current requirement to attend our T Hub on a rotational roster basis